Privacy policy - Valtermina
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Privacy policy

PRIVACY

Thank you for your interest in our website. Protection of your privacy is very important to us. Exhaustive information on how we handle your data is provided below.

Collection of data for contract-related purposes and when opening a customer account.

We collect personal data that you provide voluntarily when placing an order, in case of contact with us (for example in a contact form or email) or when opening a customer account. The forms indicate which data is collected. The data you provide is used for contract-related purposes or to fulfil your requests. Once contract requirements have been fulfilled or your customer account cancelled, any further use of your data will be blocked; the data will be deleted after expiry of the storage period set forth by trade and tax regulations, unless you have specifically authorized further use of your data or when we reserve to make further use of your data in compliance with the law, with respect to which the necessary information is provided below. Your customer account can be cancelled at any time by sending a message to the contact indicated below or using the appropriate customer account function.

Data transfer for contract-related purposes

For contract-related purposes, your data will be transferred to the carrier in charge of delivery, provided that this is necessary for delivery of the goods ordered. For payment-related purposes, the necessary payment data will be transferred to the bank in charge of handling the payment and any provider of payment services appointed by us or to the payment service that you have selected during the order placement process.

Use of data in case of subscription to newsletter by email.

If you have subscribed to our newsletter, the data needed for this purpose or the data you have supplied separately will be used to regularly send you our newsletter via email. Subscription to our newsletter can be cancelled at any time by sending a message to the contact shown below or using the appropriate link provided in the newsletter.

Use of data for advertising by post and right to object

We also reserve the right to save in our database your surname, mailing address and, if you have provided this supplementary data as part of the contract process, title, education level, year of birth and professional, industry or commercial title and authorized us to use them for internal advertising purposes, e.g. for sending paper mailings with interesting offers and information regarding our products. You may at any time object to the storage and use of your data for these purposes by sending a message to the contact shown below.

Use of cookies

To make our website more appealing and enable use of certain functions, we use so-called cookies in various pages. These are small text files that are saved on your device. Some of the cookies used are deleted at the end of the browser session, i.e. when the browser is closed (so-called session cookies). Other cookies remain in your device and enable us to recognize your browser on subsequent visit (persistent cookies). You can set your browser to receive information on the use of cookies and decide each time whether to accept them or you can accept the use of cookies for certain cases but block them in other cases. Failure to accept cookies may limit the functionality of our website.

Use of Google Analytics for web analytics purposes

This website uses Google Analytics, a web analytics service provided by Google Inc (www.google.de). Google Analitycs uses cookies, text files that are saved in your computer and make it possible to analyze your website use. The information generated by the cookies and related to use of this website is generally transmitted to a Google server in the USA, where they are stored. If IP anonymization is enabled on this website, Google will mask your IP address within European Union member states or in other countries participating in the European Economic Area agreement.

Only in exceptional cases will the complete IP address be sent to a Google server in the USA and masked there. IP anonymization is active on this website. Upon instruction from the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to supply to the website operator other services connected with website and internet use. The IP address transmitted by your browser as part of Google Analytics will not be associated with any other Google data. You can prevent the storage of cookies by setting your browser accordingly. However, please note that in this case you may not be able to fully utilize all the functions of this website.

You can also prevent Google from collecting and processing website use data generated by the cookie (including your IP address) by installing the browser plugin available for download through the following link: http://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plug-in, you can click on this link to prevent future collection by Google Analytics on this website. In this case, an opt-out cookie will be stored in your device. If you clear your cookies, you will need to click on the link again.

Requests for feedback from Trusted Shop If during or after your order you have given express consent by checking the appropriate checkbox or clicking on the appropriate button (“subsequent feedback”), we will send your email address for requesting rating on your order to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), so that we can send you requests for feedback by email. This consent may be withdrawn at any time by sending a message to the contact shown below or directly to Trusted Shops.

Right to information and contact

You have the right to receive free information on your personal data stored by us and, if needed, to correct, block or delete this data. For questions regarding the collection, processing or use of your personal data, or information about correction, blocking or deletion of your data, or withdrawal of any consents you have given or objection to certain types of data use, please write to us directly using the contacts shown in the impressum.